Quick Hits

Three thoughts for the price of one (even though you really don't pay us anything to impart all these topics/thoughts anyway):

Why are we jumping all over the hierarchy map in terms of promotions? One would think that we'd hire PCO Is, then promote to PCO IIs, then promote to SPCOs, then promote to Watch Managers. But we've had a promotion to WM, and a set of people (not very many) poised to make PCO II. Aren't we already short supervisors? And calltakers?

Speaking of people set to get promoted to PCO II, how is it that with all of the calltakers we have - with plenty of time on the job, mind you - only four of them were able to pass the written test for dispatcher?

And are all of them going to pass the interview stage? And when are they going to get promoted, anyway?