New Year's
Let's Talk ChiTown 911 makes a valid point. Now that New Year's Eve is, well, today, OEMC is in an uproar about the inevitably higher call volume.
5th Watch calltakers' day off is cancelled, and there are potential cancellations of 1st Watch employees. Of course, 311 will be partly staffed by 911 employees. 3rd Watch employees were mandated to stay overtime on 30December, so what can be expected for 31December? Day-off cancellations, mandatory overtime, mandatory overkill...
It reminds us of the "Y2K" scare. Surely we have readers who remember every seat in the house filled, and an overabundance of PCOs sitting in the roll call room for hours waiting for the world to implode at 0000 hours on 01January2000.
We've handled worse than a rescheduled drunken Bears game (Bulls championships, maybe?). Leave us alone. Please. It would take every employed PCO from all watches, plugged in and logged on after 2200 hours to handle all of the calls at the joke of an efficiency rate the city expects from us.
It ain't happening. We predict no better than 15% answering efficiency for 1st Watch on New Year's Day.
posted by CPDDispatch @ 12:05 AM
3 Comments:
They do the same damn thing to us. I feel like Barbaro racing to take these calls. We've been so very short handed that it's taken a huge toll on all of us. My schedule is 1400-2200 and it's sheer hell. It's been so crazy that I handle about 50 calls per hour. That's when the migraine sets in as well as dry eye.
My thoughts and prayers are with you all.
I requested 01/8, 9 and 10th off because I'm tapped out...
leo thats what chicago calltakers do every day on the average for everyday it's over 60 degrees outside.
That's horrific. You're stress levels must be through the roof. Especially when you're sitting there and answer call after call, only to realize several hours have passed, and you didn't even notice.
Do you have any sort of group that looks after you guys? I guess how the cops have the FOP? Anything like that... to look after your best interestes, etc...
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