Some of you really don't get it.
In light of recent events (Read: Durkin Park), supervisors are toughening up. They're finally feeling heat like we are, and they're finally being held accountable for the actions of their subordinates (us), which is actually how hierarchy tends to work. A lot of us have just forgotten about that because for so many years, supervisory feet haven't really been held to the fire.
We're not taking up for supervisors, and we're not siding with them. All we're saying is do your damned job - what can they say when you're totally on top of your game?
Okay, they can still say things if they don't like you or have a personal vendetta against you (is M.K. still reading this?). But when you do your job correctly, it minimizes the number of things they can "get" you on. There's no reason for you to be holding jobs just because you have a backlog in, and there's no reason for you to take a total of less than 80 calls when you're working in a 911-calltaker capacity for six and a half hours. If you're logged in for six and a half hours (and who really is), that equates to roughly 12 calls per hour, which equates to roughly one call every five minutes. While others are taking over 200 calls every day, which equates to roughly 30 calls per hour. Or roughly one call every two minutes.
We've heard of talk about how there's no SOP that states how many calls you have to take per day, and therefore there's no mandate. No. There isn't. And that's not what they're after you for, either. They're after you for being on busy for five minutes at a time while the rest of us get our asses kicked taking these calls. Stats are printed every day showing how long you were logged on, how many calls you took, and what percentage of the log-in time you spent on busy.
The "no SOP" argument works on "number of calls." It does NOT work on "I was on busy for about two hours out of six and a half." And if you can't get that one through your head and tidy up your work performance, then whose fault is it if you get gigged?
Stop trying to figure out ways/reasons to justify your laziness. And that laziness is another whole topic we'll post on in a couple of days, after we get verbally reamed by the lazy people who attack us for posting this little rant/warning.
Labels: Looks in mirrors
posted by CPDDispatch @ 12:00 AM
4 Comments:
Anyone who is bothered by the supervisors "checking up" on them has got to be a lazy f*ck. Do your job!!! I am so sick of all the bitching I am hearing on the floor lately. Stop complaining about the supervisors asking why you were on busy for so long. Your just embarrassing yourselves talking to other people about it and pretending like certain supervisors are picking on you. We all know your lazy ..you really don't need to verbalize it.
There is one thing about the step up in supervision that bothers me though. It seems that the call-takers are the ones being talked to the most about their work ethic. Comments are only made to dispatchers about raps or jobs with multiple calls. The supervisors have no problem asking what is going on at a location with lots of dupes, but they seem to have a big problem addressing lazy dispatchers. It is not fair to the hard working dispatchers on the floor to get stuck with a lazy partner. I would love to be a jerk like you and do nothing all day, but I believe in working for my paycheck. We all know who you are. You know who you are too. I think all the hard working dispatchers on the floor should stop helping you out since you have made it so clear you will never help anyone but yourself. I think next time we work together I will leave you in a lurch when you have a page and a half of jobs and a unit asks you to run 4 names, order a tow, and make a nfy ticket. Treat your co-workers like you want to be treated and if you don't just remember that payback is a bitch!
Payback is a bitch! And even thought the supervisors know which dispatchers are the workers and which are definately not, they can't do too much if we don't tell them exactly what so and so is doing or not doing. That's why like i said if i have to sit with a lazy dispatcher on a busy zone who isn't doing their fair share i am going to notify a white shirt. Help them build up a record and hopefully get reprimanded for it. I am tired of getting people who don't do crap and you are sweating your butt off to get it all done. Especially because of what happened at durkin park, sorry but i ain't taking the fall for no one. And i'm not talking about dispatchers that are just genuinely slow or some of the new ones who are still kinda unsure.....i'm talking about the lazy bastards that have been here for a long time that know what to do but don't do it. And with the power watches about to take effect i think that a lot of the zones are going to change as far as who sits there. We will soon find out, but you people who are carrying your partner just because he/she is lazy and you don't want to be bothered....you are allowing it to happen.
hey 9:12...
I agree with you one hundred percent on letting a white shirt know you are with a lazy asshole of a partner. My problem is most of them are well aware of the dogs and do nothing to really address the problem. If they need the proof to show that this person is slacking off it is all right there in the computer. Why don't they use it to nail these bastards?!?!?!?!?!?
Ijust LOVE begn stuck with someone who sits down turns off the light turns up the heat adjusts their jackets and proceeds to go sound asleep. OR the one in particular who walks around with a lunch box big enough to hold a picnic for several and then waltzes back and forth to the kitchen to put stuff in and take stuff out of the freezer/fridge. Leaves early on break comes back late from break....then has the nerve to pull out food...including bowls/plates and silverware and eat a full meal at the console!!!
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