Some of you really don't get it.

In light of recent events (Read: Durkin Park), supervisors are toughening up. They're finally feeling heat like we are, and they're finally being held accountable for the actions of their subordinates (us), which is actually how hierarchy tends to work. A lot of us have just forgotten about that because for so many years, supervisory feet haven't really been held to the fire.

We're not taking up for supervisors, and we're not siding with them. All we're saying is do your damned job - what can they say when you're totally on top of your game?

Okay, they can still say things if they don't like you or have a personal vendetta against you (is M.K. still reading this?). But when you do your job correctly, it minimizes the number of things they can "get" you on. There's no reason for you to be holding jobs just because you have a backlog in, and there's no reason for you to take a total of less than 80 calls when you're working in a 911-calltaker capacity for six and a half hours. If you're logged in for six and a half hours (and who really is), that equates to roughly 12 calls per hour, which equates to roughly one call every five minutes. While others are taking over 200 calls every day, which equates to roughly 30 calls per hour. Or roughly one call every two minutes.

We've heard of talk about how there's no SOP that states how many calls you have to take per day, and therefore there's no mandate. No. There isn't. And that's not what they're after you for, either. They're after you for being on busy for five minutes at a time while the rest of us get our asses kicked taking these calls. Stats are printed every day showing how long you were logged on, how many calls you took, and what percentage of the log-in time you spent on busy.

The "no SOP" argument works on "number of calls." It does NOT work on "I was on busy for about two hours out of six and a half." And if you can't get that one through your head and tidy up your work performance, then whose fault is it if you get gigged?

Stop trying to figure out ways/reasons to justify your laziness. And that laziness is another whole topic we'll post on in a couple of days, after we get verbally reamed by the lazy people who attack us for posting this little rant/warning.