Chicago Dispatchers

Tuesday, August 15, 2006

Assigned Zones/Rotations.

As everyone knows, most zones on all three watches have "regulars," that is, dispatchers who usually work those certain zones. This has been debated for years with many yeas and nays from dispatchers all the way up to management. Some have suggested that zones should keep the same dispatchers, while others have suggested that dispatchers should be rotated every week or every month/period. Judging from the comments sections, we can safely say it's an issue to officers in the field also.

In a time when officer safety seems to not be the primary concern of OEMC as it was said to be by management when many of us were first hired, we feel that this is one of the few remaining "safety" nets. "Regulars" tend to know their units by voices, know their units' work habits (workers and dogs, competents and not-so-competents), and know their areas' nooks and crannies...and "hot spots." Sure, dispatchers run the gamut from having no zone preference all the way to having a heart attack if not placed on "their zones." However, the fact remains that it is safer for officers in the field to have competent dispatchers who, if they don't know the zone, at least know the job well.

We've been fairly lenient with comments so far (and appreciate the lack of abuse). But we ask that if people choose to leave comments on this post, they refrain from using names. We'll take "Zone XX on XXX Watch." We'll even deal with "PDXX." But please, no names.


Anonymous Anonymous said...

Maybe if we had better trainers with more background than working one zone their whole career, who are capable of working any position, any shift, and have proficiently worked the call taking consels and are familiar with every aspect of police communications, this would be a start, until then...

15 August, 2006 15:12  
Anonymous Anonymous said...

how many times has any of us dispatchers had a foot chase and identified the involved unit by voice? i don't know why this is such a hot topic-but it's definately more beneficial for officer safety to keep the "regulars" on "their" zone.

15 August, 2006 15:55  
Anonymous Anonymous said...

I agree......[Z-4] REGULARS are an asset to the working police on the street. I/We certainly appreciate their expertise and proficiency.
Keep the 'regulars' on the same zone.
Some times, in the heat of battle, especially in the projects, all we can get out is a numerical, [ie "10-1 -- 660!"] a building nickname etc. The 'regular' dispatchers automatically know it's Cabrini High Rise 660 W. Division and send help.
Seconds count. The dispatchers are the support unit of the STREET police. We need and deserve, qualified, trained 'regular' dispatchers as our 'BACK UP."

To those that do the job so well....."Thanks for covering our backs!"

Da Po-Lice

15 August, 2006 18:47  
Anonymous Anonymous said...

I will tell u this k (pd16) on 1st watch should never be allowed to take a vacation again. I like Big M (Pd15) and the other regular stand ins on Zone 6 but these others need to stay off, I can't stand trying to call something out and being ignored because "I got's red jobs and yella un's to give out". I could care less about that. We do other jobs besides the ones that are called in. Granted I know quite a few dogs that will hold themselves on paper right off the bad and then go on a station assignment because the desk crew can't get off of their lazy ass, take out a car and get their own food.

15 August, 2006 18:54  
Blogger AchemsRazor said...

As a cop I think there is definitely a big safety issue. As was said how many times could units with emergencies be identified by voice. I recall a few occasions when a dispatcher could tell by the inflection of a units voice that they needed something. I think a good crew working the zone is as important as a good partner. When you work together all the time, you get into a rhythm and know what to expect in almost any situation. I remember the team that used to work Zone 6 a few years back on 3rd watch (R&B). Easily the best team I ever worked with. Often times they knew what was going on before anyone else did. A few times they would recall patterns that even some of the coppers didn't remember. Just my humble opinion but I like the idea of regulars on the zones.

15 August, 2006 19:37  
Anonymous Anonymous said...

I fill in occasionally on zone6 and let me tell you, great job to the regulars on all 3 watches.
But more importantly they have been blessed with a great crew in the field, the good, the bad and the ugly. Kudos to the field units, they take jobs, just say 10 4 or 10 99, no big whiner fest over the air for 30 secs of how they're the only car working.
They use thier pdts, clear jobs via pdt and over the air. Majority come clear from nonsense jobs, and are ready to go. I can call a car, and not hear, " I was just about to take lunch" , personal, gas , carwash , equipment, station assignment, hold me down on reports, el check, park check, gas, every single time the unit is called. 2/3'rds of the zone behaving that way. So to all the the boys and girls in 008 007 thank you for making my job a little less stressful, I might not be the quickest or know everybody by name but I promise you, I will give you 100 percent.

15 August, 2006 19:40  
Anonymous Anonymous said...

thank you 0740PM From 2nd watch 007

15 August, 2006 22:04  
Blogger The Real Chicago Listener said...

Zone 6 is the primary I listen to, besides the city-wides and the fire and must say, it has to be the craziest one out there. I'm always amazed at the "back-log" situations that occur on a regular basis. I think it starts about noon, and doesn't clear for about 12 hours. I do attend some Beat meetings, and have brought this scenario up to the Commander and one time Cline came to one. The usual politically correct response is given and off they go. I've been told some new personnel have been added into the 8th District so hopefully this will keep the cars up for assignments. All 3 watches have regulars and I think they should stay. This should apply to all Zones as I have listened to Zone 10, 4 and 5 and it's sometimes just as crazy. All those downtown foot patrols, 3 wheel motorcycles and the usual daytime cell phone callers, has to be stressful enough. I know you always don't feel like people on the other side appreciate you, but we all know how bad it gets down there. Just don't take it out on us, we're all working together. Pass this along to the fire side too please...

15 August, 2006 22:14  
Anonymous Anonymous said...

There should be no assigned zones and dispatchers who claim officer safety are using that as an excuse. What happens when joe so and so comes in with only his voice on a day that you are rdo or on furlo?? A dispatcher who has worked a slow zone for that last 10 years is simply not as capable as someone who has worked busy zones. One last comment, to the female who works zone 10 on 3rd watch..believe it or not..that zone can and will survive without you when you are not there..

15 August, 2006 23:07  
Anonymous Anonymous said...

If the 1st watch zone 6 regulars are so good..why is there 3 pages of jobs every least 1 page of which is dups ...funny how their messages always get answered though.

15 August, 2006 23:08  
Anonymous Anonymous said...

As dispatchers we are trained to be able to work all the zones, not just one because it is a officer safety issue. I work different zones everyday. I have never had a problem getting help to an officer because i didnt know there voices. Saying that is a reason to always be assigned to a zone, is a joke, Just admit the truth, they're not may dispatchers that can go zone to zone and do a good job on each one, and you're just not one of them.

15 August, 2006 23:54  
Anonymous Anonymous said...

12 years ago I was a PPO working in the 005th dist. One of my first foot chases' I was a 1/2 block east of a red church and traffic light. I didn't know the area or where I was, but the dispatcher, he knew where I was and sent help. He was a police officer that worked that district at one time and his knowledge of the area was very helpful. I know C.O.S.,(I mean O.E.M.C.) operates a LITTLE different than it did then. When I'm on the street I'll take any advantage I can to get the bad guy and go home to my family. If it was up to me, just a beat cop, I would prefer the REGULARS.

16 August, 2006 00:30  
Anonymous Anonymous said...

I wish the "regulars" on zone13 midnights would find somewhere else to abuse different officers. They've got to be way up there on the list of worst dispatchers. The male JW is just a total jagoff to the PO's over the zone and on the computers. He gives out jobs up till 10 minutes b4 we get off. I think he gets a kick out of assigning jobs that might make us stay late. JW we ALL seriously hate you! We just hope one day we will be able to return the favor when we see you roll through a stop sign or something. No breaks for you ass hole!

16 August, 2006 01:12  
Anonymous Anonymous said...

I know the JW you speak of on zone 13 mids and let me tell you, he most definitely is an a-hole. He is a pompous jerk who DOES like to screw with the P.O.'s. He laughs about it later and i really do believe he tries to give the po's late jobs so they end up staying late. I feel sorry for you guys stuck with him. he's one of our worst. Please don't think we're all like that.

16 August, 2006 01:17  
Anonymous Anonymous said...

While I tend to think its good for everybody for dispatchers to have a regular zone, I also think the above comments have a good point. There are dispatchers young and old who get drowned on zone 6 in particular. 8, 10 and 12 also. Some even get drowned on slower zones.

And the fact is that you will NEVER be able to get most dispatchers to handle zone 6 well. That applies and applied to the core cadre, the POs, the civilians and anyone else.

I was there, and I saw the same thing over and over from the moment the OEMC opened. It IS that difficult on 3rd and the first few hours of 1st.

In answer to the inquiry above about 3 pages, my response is that it takes several hours to clean up 3 pages on zone 6. The radio is busier than any other radio, and sometimes runs at 100% PLUS air traffic for hours on end (dispatchers talking to cars one way, and cars talking over dispatchers the other). The secondary has to clean up the dupes, but if there is extra info they have to stay until the primary job is assigned and the dupe info read. The secondary usually has about 20 things to do when its busy. Again, for hours on end.

Please don't use my name if you know who I am, but I cleaned (er, swept) after many in the last millenium. I was yelled at, called on, threatened, cursed and mocked often, but my assignment was always to help establish order out of chaos.

3 pages of jobs can happen on zone 6 in 30 minutes if a backlog develops or a BIG incident ties up the radio. Literally, you get an on-view shooting that turns into an extended chase etc., and a half hour later there are dozens and dozens of jobs staring at you.

None of this reflects a single bit negatively on the POs in 007 and 008. 007 was my favorite district, and 008 had very few problems (and most of the problems were with a FEW supervisors, particularly lieutenants). People there worked their butts off. But between the busiest radio and two busy districts in terms of calls, just about anybody can find themselves with a messy board in 30 minutes or less. And I doubt it EVER took me or my peers on the sweeper watch less than two hours to clean up 3 pages of jobs.

Once you start that far behind, its pretty much as difficult as job as there is trying to figure out how to catch up. And there are dozens of ways to get that far behind, not the least of which is having anybody but the pros preceding you in the hot seat.

Mr. long gone and retired sweeper

16 August, 2006 01:18  
Anonymous Anonymous said...

The secondary has to leave the dupes until the orignal job is dispatched if there is extra info in the dupe?? What job did you work? The procedure is to update the original ticket whether it's been dispatched yet or not and then dupe it. In no way , shape or form is it correct procedure to leave 6 dupe jobs on the board because there is additional info in them. Furthermore, if a particular dispatcher on that zone on that watch wasn't so busy answering her msgs......she might have time to update the tickets and dupe them out.

16 August, 2006 01:48  
Anonymous Anonymous said...

Regulars, Regulars, Regulars. I'm tired of it...tired of the way certain people are coddled and treated with kid gloves. No one owns a zone or a seat or anything of the sort. Frankly, people are left on certain zones now because of who they know...or now popular they are, or how much they kiss the Watch Managers Ass. Then there's the people that he just doesn't feel like dealing he leaves them where they want to be also..

16 August, 2006 01:51  
Anonymous Anonymous said...

Give me a break, there is no right or wrong answer to be a regular or floater. There is alot of pro's being a floater which benefits cpd side(officer safety} on the same token from the oec side there is a benefit from being able to work any zone. I can work any zone in the room but personally for I prefer to my own zone so I can add more imput then is required of me.
Makes me personally feel I am helping the day run smoother for the worker and the citizen. That is just me. You cannot admit that not knowing your cars, or hearing a certain grunt over the air, does not only benfit the officer but the civilian too. The faster we respond accurately to a situation the better off the officers and the civilian they're dealing with gets service, time is of the essence.

16 August, 2006 04:12  
Anonymous Anonymous said...

I have so many spelling errors in the last statement. I'm just embarrased, leave me alone spelling nazi.

16 August, 2006 04:14  
Anonymous Anonymous said...

Things have never been the same since "Stan" from Zone 10 retired

16 August, 2006 08:10  
Anonymous Anonymous said...

To all those regulars, have one bd day and make a big mistake and youre get hung out to dry like everyone else. They'll erplace you with someone else and in a week or two, no one will remember who you are or where you've gone. You're not special you just think you are

16 August, 2006 08:28  
Anonymous Anonymous said...

The secondary has to leave the dupes until the orignal job is dispatched if there is extra info in the dupe?? What job did you work? The procedure is to update the original ticket whether it's been dispatched yet or not and then dupe it. In no way , shape or form is it correct procedure to leave 6 dupe jobs on the board because there is additional info in them.

Its been a looong time. Can someone give a ruling on this?

16 August, 2006 10:15  
Anonymous Anonymous said...

Techincally it's up to the primary to instruct the secondary to dupe jobs. I can only guess it's easier
to " dupe" the jobs once the unit is assigned, on the command line by just using the unit number. Secondary is just too busy adjusting their ipod and cell phone ear piece, they don't have time to type out the 5 digit event number and open the edit button on the event.

16 August, 2006 10:34  
Anonymous Anonymous said...

To the person that remembers Stan the man, Stan was a great dispatcher, what you didn't see were the people working with him that freed him up from the bullshit that allowed him as good as he was...been there!!!

16 August, 2006 13:10  
Anonymous Anonymous said...

I am just glad that the best dispatcher on my zone is in my day off group. So far, good blog, I just hope the goofs that messed up SCC don't come over.

16 August, 2006 15:22  
Anonymous Anonymous said...

Being in 25 we seem to go through a lot of dispatchers(probably because we all are assholes to them), anyway my point is that the regulars know us well and take care of us and know where we are. Some of the fill ins dont seem to really give a shit.One in particullar don't even want to be bothered with call backs. So I just want to say thanks to M.D. on 3rd watch, zone 12, for puttung up w/ us.

16 August, 2006 16:04  
Anonymous Anonymous said...

Sorry about the above typos, my typing sucks.

16 August, 2006 16:06  
Anonymous Anonymous said...

As a police officer with a lot of experience I've seen the benefit and down side of having regular dispatchers on a zone. They both were on the same watch on zone 8 a few years ago. One , who has since moeved to days knew the officer's voices,knew the good officers,the dogs and was a great dispatcher. The other,who has since left the job, was a good dispatcher but played favorites and could have really nasty moods. If you got on her bad side you'd have a hard time dealing with her. I think I'd just as well as two good dispatchers work my zone as opposed to regulars.

16 August, 2006 16:06  
Anonymous Anonymous said...

Oh for the good old days of GK, KBG and DW on Zone 10. Wasn't a thing those 3 couldn't handle. Simultaneous foot chases on both sides of Roosevelt? Heard them handle it, twice. 6 shootings in 2 hours and backlog out the wazoo? They smoothed everything over. Now 2 of the 3 left the city and the last works midnights. They were worth their weight in gold to us out there at the other end of the lifeline.

16 August, 2006 17:57  
Anonymous Anonymous said...

Although it is not right, I will say that as a PO if I know the dispatchers I am much more likely to clear faster, volunteer for jobs or do whatever to help them out. Especially CR on zone6...I just love to hear his voice so will come up for anything!!! So I guess having regulars is somewhat of a benefit aside from the officer safety!

16 August, 2006 18:20  
Anonymous Anonymous said...

I say leave them on regular zones. It is a safety issue along with a good use of manpower issue.

Nothing wrong with across the board training, but police know the value of familiarity on a bad stop gone wrong and an in-tuned Dispatcher who immediately picks up the tone and surrounding. Good all around for Police, Dispatcher's and citizen's not good when mgmt. wants to play hit parade on a Dispatcher. Tossing the baby out with the bath water.

For anyone not working the street I would have to say police thoughts on this issue should hold more value and weight after all their the one's rolling and twisting around with the criminal law breakers and trying to stay safe. Nothing like having another car immediately outside because of familiarity of voice, location and technique after you have been clocked in the head!

If it is an issue of officer's safety as opposed to long standing available dispatcher numbers natch mgmt. can't seem to process it through. Now let me tell you about the story of the three little pigs.

16 August, 2006 18:31  
Anonymous Anonymous said...

Sometimes when a 'worker' goes down on an EL check, or foot, etc... they are looking for something... guns, dope, wanted offenders..... so please don't think they are blowing you off. Sometimes it's the only chance you get to look for something.


16 August, 2006 18:42  
Anonymous Anonymous said...

If it were up to me, you guys would all get a few hours a week of "your choice" time (within limits). Something like, extended foot patrol, traffic enforcement (on a particular beat or intersection), school visits, or whatever else.

Don't know why management trusts you to know the problems on your beat (if you have one), but won't afford most of you the time to address such problems. Giving you a choice (with some supervision of course) would seem to be a good start.

And, for what its worth, most dispatchers know that most of what you are sent on is squeaky-wheel-greasing and nonsense.

So, if you have 4 hours per week to do police work of your choice, how would you spend it (particularly if it was limited to work on a single beat)?

16 August, 2006 19:06  
Anonymous Anonymous said...

To 8:10 Stan was a good guy. But since COS/OEC became computerized the BS jobs can't be folded up, put in your pocket and dropped off at a garbage can in the alley. Zone 6 has great dispatchers. Always did.

16 August, 2006 21:28  
Anonymous static said...

The nonsense can turn deadly, a workin cop knows this. One dead or injured PO is one too many, never under estimate the call until it's coded and your gone home. Police and Fire depend on dispatch never ever should this be taken lightly by anyone for safety sake. This is not a game of playin with peoples lives.

No real working officer has 4 hrs to kill. Nice thought but won't work for the cars that say. Squad I can take that, or use so called down time by cruising or going down in the field and creeping, looking for the hidden and roaming offender's.

Yes, we roll with lights off down alley's, we creep in area's other's fare not to go, we study locations and people that's what we also do when were not being banged on the radio. A worker's choice of down time.

You know there are PO's out there that also know your pressured and we can relate by also knowing how you operate and what your needs are, your voice is our connection.

It's a two way street for all of us worker's. Switching the dispatcher's only adds to the city's already bent on chaotic disorder. Switching dispatcher's for other than furlo or RDO is breaking up the trusted partnership.

Dispatch you are our other partner in the car and field. Your more than a radio relay, your our voice may we always be connected... OLD SCHOOL.

16 August, 2006 22:22  
Anonymous Anonymous said...

If JW is jamming jobs as pure joy at the end of the tour why would this not affect overtime? 15 Min's is all you need. If, it is really a get even game with the police, enough slips for cash will cause the WC and CO to notice and put a stop to it. If talking to the Sgt. first goes no where. What's up with the Sgt.?

Personally I would take the cash every time and always record when the call was given and not rush the job, why rush it's not like you have to get to another call. Consider travel time back to the station and radio, key turn in time your still on the clock. Your not required to take it from both ends.

Question, where is the radio and its Sgt. who is earning that extra half hour every night? Your aware that all of your troops are not in and since the radio usually works inside the station, why are you not accountable to the PO's treatment and late assignments, that's your job! Offic Don't milk but take your time and handle accordingly, safety first.

16 August, 2006 23:40  
Anonymous Anonymous said...

I think the four hour idea is already done sometimes as a full tour. I seem to remember an occasional crew on '06 cars who were normally the regulars on various beat cars. When asked what they were up to, I was told more than once they were allowed to mission out for a day to take care of something.

All I was saying is that I think some or most of you guys know long term problems that could be addressed.

As for the danger of calls, I think I understand what you are saying, but that danger is there whether you are on a call or not. Examples include Camp and Knight. I wouldn't suggest that anyone let their guard down on any call, but I wouldn't suggest that anyone in your shoes ever let their guard down. The history of the CPD is filled with stories of POs getting hurt and killed when they would least expect it, like getting their morning coffee on South Ashland or having a drink off duty on North Halsted.

Anyway, and again, I'm just suggesting that the department defer to y'all for a few hours a week or a month or something. Than again, my guess is that there are watch commanders who do this already, and thank God for each one of em.

16 August, 2006 23:41  
Anonymous Anonymous said...

Sometimes missions are for burglaries and robbery patterns, etc. I was speaking of the usual day in and day out not the above possible special missions. I understand your thoughts and they are appreciated. Thank you.

17 August, 2006 02:01  
Anonymous Anonymous said...

Some people are better than others, some cops are better than others and some dispatchers are better than others.
Sometimes, I pray for magical duct tape to appear on the mouth of one of the dispatchers on our zone so we can get a word in. [It's not happened yet to my knowledge!:)] The dispatcher will be rattling on, giving out 4 or 5 jobs at the time and we have six on the car and a broken PDT. I appreciate recognizing the voices and knowing mine is recognized as well, but please, give us air time too. We know you have to clear your board, and clear it we will, but give us a chance on the radio please. And even when we have the people who fill in for our zone, if they don't recognize our voices, other officers do. When we give a location by a nickname, you may not know where we are, but the officers in our districts do, send them, we will give you an exact address when we calm down. I think assigned zones are best for us as officers, but I'm not in your shoes. Just as you aren't in mine.

Anyway, is there some duct tape at OEMC? or can I send some? Just kidding, Thanks for all you do for us!

17 August, 2006 04:10  
Anonymous Anonymous said...

Well after 9/11, Homeland security suggested we all have ample supply of duct tape and plastic bags. Brass on the fourth floor upon hearing this, quickly scurried down to the 3rd flr operations and took our supply.
Speaking of fools. Is there some reason people on the 4th floor are buzzing around on sedgeways (sp)?? No shit,. I saw a broad go from the fake offices (office has 2 doorways but no walls) to the elevator! then got on the elevator with this thing. A whole 60ft from the doorway to elevator... they must be really tired from ALL that work they do.

17 August, 2006 04:39  
Anonymous Anonymous said...

Stan the Man on Zone 10 was the best. I owe my well being to him on a couple of incidents on midnites in 10.

Josie on zone 5 3rd watch is also very good.

17 August, 2006 05:21  
Anonymous Anonymous said...

Hey webmaster! Why not enable public viewing of your sitemeter so we can see what kind of traffic you are generating? Make the bosses nervous if you've got a couple hundred hits. Make them real nervous if you're doing a few thousand a day like SCC.

17 August, 2006 07:12  
Anonymous Anonymous said...

Webmaster, can you also put the date on the entry next to the time?

17 August, 2006 10:12  
Anonymous Anonymous said...

ND is a PO and one hell of a dispatcher. He knows who is doggin it and likes to ride em. As far as Zone13 1st watch, I can't stand working there. No love from dispatch like Zone6 or 5. CW1 mids is good as well. PT you're the best.

17 August, 2006 18:33  
Anonymous Anonymous said...

Being from the original 11th & State dispatch, the dispatchers are only as good as their support is. It would help if the civilian dispatchers came out and did ride-a-longs with a patrol car. Let the ride-a-long use the radio and see how it feels when they get ignored while calling for help.

17 August, 2006 22:27  
Anonymous Anonymous said...

give me a break..we did do ride else do u think we know how much screwing around some of the p.o's do..
on one of my ride a longs..we went in no particular the post office, to white hen because one of the p.o's was target, to 7-11 because the other p.o was thirsty and to the parking lot of WGN for about an hour.

18 August, 2006 00:33  
Anonymous Anonymous said...

I am SOOOOOOO sick and tired of hearing about how great D.W and G.K are/were or whatever....please..they are both two of the snottiest, stuck up ....arrogant woman i have ever met...neither one is that great of a dispatcher...and if i was a cop and had to listen to G.K's voice all day long...i would want to die

18 August, 2006 00:35  
Anonymous Anonymous said...

12 35

18 August, 2006 04:58  
Anonymous Anonymous said...

The two aforementioned people are their own minds...i'm not the one that posted the original comment..but for the response to be "jealous?" is hilarious. It's the easiest and lamest excuse to any criticism.

18 August, 2006 11:15  
Anonymous Anonymous said...

I have never heard a copper off duty ever say anything bad or lacking in DW or GK skills dispatching, matter of fact just the opposite. Never ever heard them say a thing about GK voice.
If we are going to slam or hurt someone's feelings can it be about something that can be changed.
When it comes to legends, all I know is coppers still ask about them, and neither has been on the zone or in the building for that matter for years.

18 August, 2006 11:34  
Anonymous Anonymous said...

ok then..their attitude...towards their co-workers....the ones they obviously don't deem worthy of any respect. can that be changed???

18 August, 2006 12:16  
Anonymous reality check said...

give me a break..we did do ride else do u think we know how much screwing around some of the p.o's do..
on one of my ride a longs..we went in no particular the post office, to white hen because one of the p.o's was target, to 7-11 because the other p.o was thirsty and to the parking lot of WGN for about an hour.

Police get thirsty just like you. Most with mgmt. backing will not whirl you around because it's difficult to do police work with a ride along to whom you have to protect and keep out of harms way. That's right, they have to protect the ride along at all cost, guess you didn't figure this one out either. What, are you going to jump out of the car run the alley's, hop the fence, assist in slapping cuffs on an offender, pull the gun from the holster for them? A ride along is set and means one slow tour maybe with a few calls and a few created stops of simple police grind work. Their experiences with some ride along's jumping out of vehicles makes it that more difficult to handle offender and protect the one day ride along. Everyone knows when there's a ride along for the day, everyone!

Ride along's are a good idea but really serve little purpose for the officer, other than to show you a small amount of their day to day gerbil race around and around. Slower than slow days can be worse.

Funny, you never said anything about calls dispatched or was it a day of radio free silence? If so I wonder why. Again, they cannot really do their job with you in the car and you can trust this comment. The city doesnt want the potential liability whether you sign a disclaimer or not.

It's difficult to do any real police work with a citizen or civilian yes, civilian or citizen in the car and that's how your viewed they the city and dept. goes into protective mode. Some may be able to show you a little more but the job has days of complete boredom with potential at any time. You only bring up their personal stops two of which were for thirst. Hey you didn't bother to mention what you did for your lunch or personal time. Apparently you do not understand the full picture of how the city actually prefers they handle a ride along and your comments make that clear.

Wondering if you actually work as a dispatcher. Try to use a little more common sense here. Yes, they have their share of dogs like your unit did or might have but your not a uniform that can assist on a call and that's a reality your a visitor in the car. Big, big difference. Hope you don't carry this attitude that their do no thing's over the air if your actually a so called real dispatcher working in partnership aka team.

18 August, 2006 12:36  
Anonymous Anonymous said...

I would warrant when an officer speaks of a good dispatcher their referencing clear unabridged communication with periodic twists of humour a style with technique. Their also speaking of familiarity of the working style and response between the officer and dispatcher, continuity. Can the dispatcher quickly and intuitively respond to an urgency or change in the officer's voice. Is the dispatcher listening attentively and when they have a hit are they prepared to immediately respond to the officer with back up, are they familiar with the beat, sector, or mission and the officer. What and whom are the units that are up and available at all times. Is the dispatcher good at multi-tasking. All of these things are part of what an officer considers a good dispatcher to be.

Dispatching is an art and is a high pressured job, it's an important job and is the only link and line where all you hear in each other's ear is a voice. Dispatchers like officer's are not all equal but all have the potential to be excellent, even with the obstacle of the sometime lack of poor mangement skills and interference, including the way too often issue of faulty equipment.

18 August, 2006 13:17  
Anonymous Anonymous said...

lupe who use to do midnights on zone 10 also rocked the mid 90's on zone 10 dispatchers kicked ass and keep everyone safe.

18 August, 2006 17:40  
Anonymous Anonymous said...

This is all so weird to me. I used to work down there and got along with most everyone. Heard lots of weird stuff 'bout personal lives, but most everyone except a few supervisors (who really weren't one of "us") were nice people.

Experienced workers were respectful and kind. More than anything, the hardest workers earned the unyielding respect of their peers, and they would defend a hard worker to anyone.

This includes all of those named in this thread. If anyone seriously has a problem with any of those named, than go sit on zone 10 for a few years and try to make things work for yourselves. Its a total stress zoo (less than zone 6, but still).

I know some people didn't like each other down there, 'specially the chicks. But I'd always side with the workers who were getting their heads kicked in every day (and years taken off their lives on the back end) with the stressful positions.

This included LL, GK, DW, and perhaps a dozen or two dozen others. If they are rude to you than I'm sorry. I know or knew them all personally, and they aren't actually bad people. In one or two cases, they actually had sympathetic personal lives, but thats true in so many cases!

Anyway, all I'm saying is don't learn to hate each other down there. Its the freakin communications center, and if people communicate they can almost always find common ground. I found common ground with all of you, and miss you all. Please put the anger away and appreciate that you all share one of the most stressful positions in the universe. Please find a way out, and enjoy the rest of your lives.

18 August, 2006 23:07  
Anonymous Anonymous said...

Can people stop talking about Stan and others who have left. Let the past stay where it is, in the past. Those people are gone, the old room is gone the old building is gone. Let it go, they were probably great people but we're tired of hearing about them. What they did way back when has no relievance to the bs we have to deal with today or the way dispatching is done today

19 August, 2006 00:58  
Blogger anonymous--- said...


19 August, 2006 01:33  
Anonymous Anonymous said...

11:07pm said...........
Anyway, all I'm saying is don't learn to hate each other down there. Its the freakin communications center, and if people communicate they can almost always find common ground. I found common ground with all of you, and miss you all. Please put the anger away and appreciate that you all share one of the most stressful positions in the universe. Please find a way out, and enjoy the rest of your lives.

Those are definitely words of wisdom, and I, for one thank you for the "reality check".

19 August, 2006 07:23  
Blogger The Real Chicago Listener said...

I just have one thing to add here. To some of the regulars. " speak up" . I know theirs one young lady working on Zone 6 3rd Watch, that has a bad habit of speaking fast and low. Not sure how the street can hear them with all the normal commotion, but sitting in a relatively quiet environment it's hard. She
s good, but no reason to sound sexy like you do...LOL

19 August, 2006 20:22  
Blogger squad974 said... be a regular or not to be a regular. That is the question. I've now been at my current position for close to 7 years. At first I didn't ask to be put on the zone (which by the way, is the one zone EVERYONE hates working), I was assigned there. Early on, I was primarily there as the 3rd person on the watch and would also bounce around other zones for relief. As the time went by, I got accustomed to the voices and how the zone operated. Because we all know, zones are all different. Lo and behold, the 1st peson left. So that made the 2nd person become the 1st person and moi the 2nd. That gave me more time on the zone and less time on other zones. Then to my dismay, the 1st person on the zone left and that made me the 1st. My point is, when I first got hired everyone looked forward to being a regular on a specific zone and in my opinion that's the way it should work. Not only for officer safety, but because you got your ass kicked, served your time and have enough seniority. Yes, I said seniority. I never ever bitched about not working the zone. Is a matter of fact, there have been days when I would call off the medical a little too late and they would end up sitting me in a calltaking position. I never bitched. It has become the norm that I be assigned to this specific zone and that's just the way it is. I never EVER kissed someone ass either. Is a matter of fact, I always tried to keep myself as far away as I could from the supervisors. NOW A DAYS, if I "request" something to any of them, they try to make it happen because of the reputation I obtained by doing my job, and doing it well. Not my kissing any ass or bitching to the point where they just don't want to hear it anymore.

20 August, 2006 06:10  
Blogger squad974 said...

And by the way, that sexy female dispatcher who was discussed who's a good dispatcher but talks too low is a hell of a dispatcher. Her console is just fucked up, and sometimes has a mind of its own. And WE ALL KNOW, how well that place maintains the equipment!!! (sarcasm)

20 August, 2006 06:15  
Anonymous Anonymous said...

LOL...regulars ....2nd watch has several zone 'commanders' that need a reality check. Let's rotate the front rows to the back for a period or two.....and see how great you really are or are not!

20 August, 2006 12:17  
Anonymous Anonymous said...

"Zone 6 is the primary I listen to, besides the city-wides and the fire and must say, it has to be the craziest one out there. I'm always amazed at the "back-log" situations that occur on a regular basis. I think it starts about noon, and doesn't clear for about 12 hours. I do attend some Beat meetings, and have brought this scenario up to the Commander and one time Cline came to one."

What kind of a nut job are you? You listen to the Police and then go to beat meetings to "Bring it up to the Commander"....don't you have a life?

Why would you listen to this crap anyway? I get're either a paranoid nut, or some type of urban survivalist! Maybe a street informant!

20 August, 2006 19:49  
Anonymous zone 12 worker said...

I was a dispatcher for a long time before I became a Chicago Copper. I respect the job you do and I recognize like my job there are alot of really good dispatchers who work at OEMC.

But there also are alot of sub par radio operators (old school term)

Hey you good ones kick the shitty ones in the ass and get em on track.

For the good ones please keep up the good work as it doesnt go unnoticed. Remember ours is a thankless job but if you are good we will let you know.

Take care everyone

21 August, 2006 02:46  
Anonymous Anonymous said...

8:22 PM:

You're not only a nut job, but you also know the watches and voices. This is scary, and I hope you seek professional help soon!

21 August, 2006 11:50  
Anonymous Anonymous said...

This is just a job, one that will replace you in a minute and forget about you the next this job is not your life, I think some of you would rather be at work then at home with your families. if you spent the time you do getting to know the voices of the officers on your zone, with your kids they might be better off. Some of you are pathetic, get a life. The job dosent care about you at all. when youre used up or they dont want you there anymore, they will replace you and forget you ever exsisted.

22 August, 2006 00:22  
Blogger The Real Chicago Listener said...

You're not only a nut job, but you also know the watches and voices. This is scary, and I hope you seek professional help soon!

Nope not a nut job, just a city employee !!! LOL..Oh wait, maybe i'm crazy. Theirs alot more out here that are paying attention too.. Lighten up Sally, at least someone else gives a shit what happens out here. Maybe thats the problem in Englewood or the west side, no one gives a flying fruck what's happening around them. This is the why the neighborhoods go to shit so fast. Yep i'm around, feel free to come up to me at a beat meeting and tell me how you really feel, if you really are a Chicago cop, which I doubt..

22 August, 2006 16:11  
Blogger CPDDispatch said...

This thread has outlived its usefulness and shall be thusly closed.

23 August, 2006 20:06  

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